Privacy Policy 

Introduction 

Welcome to Al Rahal. Your privacy is important to us, and we are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your information when you use our online purchasing app. You consent to the practices described in this policy by using Al Rahal. 

1. Information We Collect 

1.1 Personal Information 

When you create an account, place an order, or interact with our app, we may collect personal information such as your name, email address, phone number, shipping address, and payment details. 

1.2 Non-Personal Information 

We may also collect non-personal information that cannot be used to identify you. This may include device information, browser type, IP address, usage data such as visited pages, and time spent on the app. 

2. How We Use Your Information? 

2.1 To Provide and Improve Our Services 

We use your personal information to process your orders, manage your account, provide customer support, and improve our app's functionality and user experience. 

2.2 To Communicate with You 

We may use your contact information to send you updates, promotional offers, and other communications related to our services. You can opt-out of receiving these communications at any time. 

2.3 To Ensure Security 

We use your information to detect and prevent fraud, abuse, and other harmful activities. We also use your information to enforce our terms and conditions. 

3. Sharing Your Information 

3.1 Third-Party Service Providers 

We may share your personal information with third-party service providers who assist us in operating our app, processing payments, delivering orders, and performing other necessary functions. These providers must protect your information and use it only for the purposes we specify.

3.2 Legal Requirements 

We may disclose your personal information if required by law or if we believe that such an action is necessary to comply with legal obligations, protect our rights, or prevent fraud or other illegal activities. 

4. Data Security 

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and restricted access to personal information. 

5. Your Rights 

5.1 Access and Correction 

You have the right to access and update your personal information at any time through your account settings. If you need assistance, please contact us.

5.2 Deletion 

You can request the deletion of your personal information by contacting us. We will take reasonable steps to delete your information, except where we are required to retain it for legal or operational purposes. 

5.3 Opt-Out 

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the communications or by contacting us directly. 

6. Cookies and Tracking Technologies 

We use cookies and similar tracking technologies to enhance your experience on our app, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings. 

7. Third-Party Links 

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information. 

8. Children's Privacy 

Al Rahal is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it. 

9. Changes to This Privacy Policy 

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our app and updating the effective date. 

10. Contact Us 

If you have any questions or concerns about this privacy policy or our data practices, please contact us at info@alrahalqatar.com.